America’s #1 Direct Spa Marketing Specialist — Trusted Nationwide for Over 30 Years
Founder & CEO
America’s #1 Direct Spa Marketing Specialist — driving membership growth, client retention, and revenue for spa businesses nationwide for over 30 years
Steve brings over 30 years of hands-on spa industry experience directly to your business. From front desk performance coaching to grassroots community marketing, Steve and The Walking Talking Commercial team work alongside your staff in real time — building the skills, confidence, and systems that turn first-time visitors into loyal members and loyal members into your biggest advocates.
We put your brand directly in front of real customers — face to face, in your community, and online. Choose the package that matches where you are and where you want to go.
Working with The Walking Talking Commercial completely transformed how our Hand and Stone location approached sales and marketing. From front desk conversions to membership growth, the results were immediate and measurable. Without question, the #1 sales and marketing consultant in the Hand and Stone system
Our clients trust us for exceptional service, real results, and memorable experiences. Read more feedback from happy customers.
In an era of targeted digital advertising, influencer campaigns, and algorithmic content strategies, it is easy to overlook the marketing channel that has driven more spa business than any...
Every thriving spa business is built on two things: a loyal base of returning clients and a consistent stream of new ones walking through the door for the first...
Hiring a consultant is one of the most significant investments a spa owner can make. The right consultant does not just give advice — they roll up their sleeves,...